Data Recovery Online Case Management System

In order to streamline data recovery requests and better serve you, we utilize a data recovery case management system. Every Eboxlab new case request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

Eboxlab Data Privacy & Security Policy:

By opening this ticket, you hereby agree that if you abandon your digital media or device, and/or if we do not receive any communication from you regarding the digital media or device in a 60 day period, Eboxlab has the right to recycle or otherwise dispose of your digital media or device. Eboxlab will make every effort to contact you by phone and/or email before the media or device is recycled or disposed of.



Open A New Case

Please provide as much detail as possible so we can best assist you. To update a previously submitted case, please use the form to the right.

Check Case Status

We provide archives and history of all your support requests complete with responses.