Terms of Service

Last Updated: May 18, 2025

1. Acceptance of Terms

Welcome to Denver Data Recovery. These Terms of Service ("Terms") govern your use of our website and data recovery services. By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy.

2. Service Description

Denver Data Recovery provides professional data recovery services for various storage media, including but not limited to hard drives, SSDs, RAID arrays, smartphones, and other digital devices. Our services include diagnostics, data recovery, and secure data return.

3. "No Recovery, No Charge" Policy

We offer a "No Recovery, No Charge" guarantee on most of our data recovery services. This means that if we are unable to recover your critical data, you will not be charged for the recovery service. However, this guarantee is subject to the following conditions:

  • A diagnostic fee may still apply, which will be clearly communicated before any work begins
  • The guarantee applies only to the recovery service fee, not to additional services or shipping costs
  • The guarantee may not apply to certain specialized services or extreme damage cases, which will be disclosed during the initial consultation

4. Service Process

Our data recovery process typically includes the following steps:

  1. Initial diagnostics to assess the damage and recovery potential
  2. Quote generation based on the device type and damage assessment
  3. Recovery process after client approval
  4. Client verification of recovered data
  5. Secure data delivery

5. Client Responsibilities

As a client, you are responsible for:

  • Providing accurate information about your device and the circumstances of data loss
  • Promptly responding to communications regarding your recovery case
  • Paying agreed-upon fees for successful recovery services
  • Making arrangements to receive your recovered data and/or device within a reasonable timeframe

6. Data Confidentiality

We understand the sensitive nature of your data. We commit to maintaining the confidentiality of all client data encountered during the recovery process. Our technicians follow strict protocols to protect your privacy. For more details on how we handle your data, please see our Privacy Policy.

7. Payment and Fees

Payment terms will be clearly communicated prior to beginning any recovery work. We accept major credit cards, bank transfers, and other payment methods as specified on our website. All prices are in US dollars unless otherwise stated.

8. Limitation of Liability

While we make every effort to recover your data safely, we cannot guarantee 100% recovery in all cases. By using our services, you acknowledge that:

  • Data recovery is inherently risky and may result in additional damage to your device or data
  • We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the loss of data
  • Our liability is limited to the amount paid for our services

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Denver Data Recovery and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written consent.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved in the courts of Denver County, Colorado.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Denver Data Recovery
Email: info@denverdatarecovery.net